Direct vehicle buyer
Told your vehicle is not eligible? That message comes from an eligibility filter built to protect a retail forecourt, not from anyone who looked at your car. We buy the vehicles the platforms screen out, priced by a real valuer.
What it actually means
Online selling platforms screen every car before a single dealer sees it. The screen is automatic, the rules sit in help pages nobody reads, and the refusal usually arrives with no explanation at all. So the first thing worth knowing is that the rejection is a statement about their business model, not about what your vehicle is worth.
A platform that sells to retail forecourts can only handle stock a forecourt can retail. Anything outside that, taxis, private hire vehicles, older cars, high mileage, gets filtered out at the door. Almost every "not eligible" comes down to one of four rules.
The four rejection reasons
The biggest online selling platforms will not accept vehicles that have worked as taxis or private hire, however clean the car is. Their dealer networks buy retail forecourt stock, and ex-trade vehicles are excluded outright before anyone looks at yours.
Online auction platforms require a valid MOT, often with weeks of validity left, before a car can enter the sale. It is an eligibility gate on their side, applied automatically, and failing it produces the same blunt "not eligible" as everything else.
Recorded write-off categories are refused by the major platforms across the board. The car may drive perfectly and hold a fresh repair file, but to a retail-facing platform the marker alone ends the conversation.
Platforms screen on make, model, age and mileage, and many will not list older or lower-value vehicles at all, because the logistics stop making commercial sense for their dealers. Your car can be refused on the profile before a single bid is invited.
A different business model
We do not sell to retail forecourts, so none of those four rules apply here. We buy for the licensed-vehicle trade, where an ex-PHV with a solid service record is normal stock, and we route vehicles to fleet operators, exporters and relicensing buyers who actually want them.
That is why there is no eligibility filter on this site. A real valuer reads the reg, asks the questions that matter, and prices the actual vehicle. If yours was screened out for its taxi history, the full story of why generalist quotes undervalue ex-trade cars is on our ex-taxi buying page. If it was the mileage, see what a high-mileage car is actually worth. And if the vehicle has aged out of licensing too, it is still saleable after the plate lapses.
How it works
Reg and mileage, two minutes. A real valuer reviews it by hand, no eligibility filter.
The offer holds for 72 hours, so you can compare it against anything else on the table.
We come to you, anywhere in the UK, at a time that suits your shifts. £0 fees.
Paid by Faster Payment on the day we collect. No paid upgrade to get your own money sooner.
Common questions
Because their dealer networks buy stock for the retail forecourt, and a vehicle with taxi or private hire history has to be disclosed to the next buyer and discounted on the forecourt. Rather than carry that, the major platforms exclude ex-trade vehicles outright. It is a stocking rule on their side, not a judgement on your car.
No. It means your car fell outside one business model. Platforms sell to retail forecourts, and a forecourt cannot use a 200,000-mile ex-PHV hybrid. The licensed-vehicle trade can, and does, every week. Trade demand for that stock is a separate market with its own prices, and it is the one we sell into.
No. There is no eligibility filter here and no screening algorithm. Send the reg and a real valuer looks at the actual vehicle, whatever it is, and comes back with a real offer within 2 hours. The offer holds for 72 hours and you are under no obligation to take it.
The reg and the mileage to start, then a few straight questions about condition and history. The more of the story the valuer knows up front, the firmer the number, because there is nothing left to discover on collection day. No fees come out of it at any point.
Direct vehicle buyer
Reg and mileage, priced by a real valuer in 2 hours. Free UK collection, same-day Faster Payment, £0 fees.
