This policy explains what personal data SellYourCab.co.uk collects, why we collect it, how long we keep it, and your rights under UK GDPR.
Who we are
SellYourCab.co.uk (the "company", "we", "us") is a UK business based at 238-240 Bethnal Green Road, London E2 0AA. We are registered with the Information Commissioner's Office as a data controller (ICO registration in progress).
What we collect
- Vehicle data: registration, mileage, declared condition, finance status
- Contact data: name, email, phone, address, postcode
- Identity data: photo ID and V5C at point of purchase only
- Payment data: bank details to make the transfer (held for one settlement cycle, then redacted)
- Usage data: anonymised analytics (only if you accept analytics cookies)
- Consent records: timestamp, IP, user-agent, exportable on ICO request
Why we collect it
To value, contact, pay, and provide after-sale support to you, and to comply with our legal obligations as a UK motor trade buyer (V5C verification, Companies House & FCA records where applicable, anti-money-laundering checks).
How long we keep it
- Driver leads: 3 years from last activity
- Marketplace seller accounts: 12 months inactive, then anonymised
- Message logs (email + SMS): 6 months
- Sale records (V5C, settlement statements): 6 years to satisfy HMRC and DVLA obligations
Beyond these windows, data is automatically purged.
Who we share it with
Only processors strictly required to deliver the service:
- Payment provider (UK bank) for the bank transfer at sale
- Cloud host (Vercel)
- Database (Supabase, EU region)
- Email and SMS provider (Brevo, EU region)
- Image hosting (Cloudinary) when you upload optional vehicle photos with your enquiry
- Spam protection (Google reCAPTCHA) on enquiry forms
- Google Ads measurement (first-party, only with consent), hashed email and phone may be passed for Enhanced Conversions for Leads, so we can measure whether a paid ad led to your enquiry. Never re-sold.
- Meta (Facebook) Pixel measurement (first-party, only with consent), when a Meta paid campaign is connected
- Government APIs (DVLA, DVSA) for vehicle verification
We never sell your data.
Your rights
Under UK GDPR you have the right to access, correct, port, restrict, or delete your data, and to withdraw consent at any time. Use the self-service form below, we'll acknowledge by email immediately and complete the request within 30 days.
Prefer email? Send to enquiries@sellyourcab.co.uk with the subject "Subject Access Request".
Marketing
We separate transactional messages (booking confirmations, payment trackers) from marketing (re-engagement, market updates). You consent to each channel separately. STOP on SMS or unsubscribe in email is honoured server-side within minutes.
Cookies
See our cookie policy for the categories we use, who sets them, and how to manage your choices.
Complaints
Please raise concerns with us first, we'll act within 30 days. You also have the right to complain to the ICO at ico.org.uk.