Everything you might want to ask.

Same day. Once we've inspected your vehicle and you've accepted the offer, the bank transfer goes the same working day, usually within an hour of collection.

None. The price we agree is the price you receive, in full, into your bank account. No buyer fees, no admin fees, nothing knocked off at collection.

Not a problem. We settle the finance directly with your lender on the day of collection and pay the balance to you. Tell us up-front and we'll do the maths together.

Logbook (V5C) in your name, photo ID, both sets of keys, and your UK bank details. If you've got a finance settlement letter or service history, bring those too.

Yes, we still buy them. The price reflects the work needed, but we buy in any condition. Tell us up-front and we'll quote fairly.

We need the logbook (V5C) in your name, or a clear paper trail like a finance lender's letter, to buy it legally. If you're unsure, call us before booking.

72 hours. Prices move, so after that we'll re-quote with up-to-date figures. There's a refresh button on your offer page.

Yes, go to /manage-my-appointment, log in with the email and postcode you used at booking, and you can reschedule, change the address, or cancel.

No. We come to you anywhere in the UK at no charge. If you'd prefer to drop it at our Bethnal Green office, that's fine too.

Only if you have written authority and the registered keeper's photo ID. If it's a deceased estate, please call us first.

Within 2 hours of receiving your stock list. Larger fleets (200+) we'll often quote sooner.

Yes, multi-site collection on a schedule that fits your operations. Logistics is included; you don't pay for transport.

The usual routes mean transport costs, no guaranteed price, and sometimes weeks to get paid. We give you a written firm offer in 2 hours and pay on collection.

We act as a data controller under UK GDPR. We use your data to value, contact, and pay you. We never sell it. Full detail in our Privacy Policy.

Reply STOP to any SMS, or click 'unsubscribe' in any email. We honour STOP server-side and stop all marketing within minutes.